Applied AI · Platform
Conversational AI business platform (Orqelo)
- Business Software
- Applied AI
- IYC-owned product, in active development
- Public product/domain
AI-enabled
The workflow
Conversational AI needs application context, tenant handling, and usage visibility to fit into a broader software platform.
The engineering challenge
Carry conversation and tenant context through AI requests while recording usage and supporting streamed responses.
The implementation
This is Orqelo, an IYC-owned product currently in active development. The AI service implements intent detection, conversation-history handling, streamed responses, and tenant-associated usage metrics. Tenant middleware and dashboard and chat-widget code provide the surrounding application structure.
Component overview
Technology
Technologies present in the project implementation.
Implemented capabilities
- Conversation history
- The AI service handles conversation history alongside intent detection.
- Streaming responses
- A streaming response entry point supports incremental AI responses.
- AI usage instrumentation
- Tenant-associated metrics record AI usage within the application.
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